Despatch Bay Configuration

Before you can use the Despatch Bay Shipping extension you need to configure the Shipping Carrier itself. These are store wide settings which affect the processing of the shipping rules.

This configuration can be found in Configuration->Shipping Methods->Despatch Bay - Powered by WebShopApps.

The settings are described in the below sections. If you are unsure please leave as the default.

We have started adding some examples for these options to give you further help.

1. General Configuration Options

Function Definition
Enabled for Shipping Rates Switch Extension Shippping Rates ON/OFF
Enabled for Shipments and Labels Switch Extension Shipments and Labels ON/OFF
Serial Key  Extension Authentication – Must always be present. Will blank out if serial key not accepted.

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2. Despatch Bay Configuration

These options will allow you to configure the Despatch Bay rates and methods.

Function Definition
Carrier Title  Name of the Shipping Option displayed on the cart/checkout
Despatch Bay API User ID User ID that will be supplied by Despatch Bay to retrieve rates from this service
Despatch Bay API Key API Key that will be supplied by Despatch Bay to retrieve rates from this service
Allowed Methods Select which shipping methods will be available to the frontend customer.
Label Size Size of the shipping labels will be printed to.
Email Notification of Shipment to Customer Ability to email the customer the shipment confirmation
Dashboard Notification of Shipment to Customer

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2. ShipperHQ Configuration

Function Definition
Secure URL Connection to ShipperHQ (default: https://despatchbay.shipperhq.com/despatch-bay-ws/v1/)
Refresh Methods Sync with ShipperHQ

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4. Standard Magento Shipping Options

These options are always included as part of a standard Magento shipping carrier.

Function Definition
Free Method Select an available method to be shown as free when used in conjunction with Magento free coupon codes.
Calculate Handling fee The rate to apply i.e fixed or a percentage fee
Handling Applied Apply the rates based on either a Per order or Per Package basis
Handling fee Apply rate if shipping is zero.
Ship to Applicable Countries  Allows user to set whether they want there shipping methods to appear for all countries or only specific countries
Ship to Specific Countries Select the Countries you ship to by Highlighting them before saving Configuration
Show Method if not Applicable  Yes to show method when not applicable – will show error message
Display Error Message Error message to display if the shipping module has errors. Allows you to customise the default message for localisation.
Debug To be used in conjunction with the WebShopApps Logger
Sort Order Shipping method order among multiple shipping methods –  0 to top

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