I have product that can fit into a box four times but there is still some space left over, how can I configure Dimensional Shipping to take this into account.
Under “Individual Shipping Boxes used for this Product” in the “Max Qty allowed in this Box” field you can enter fractions into this box. So if a product leaves some space after it has been entered into a box you can enter 4.5 to take this into account.
Viewing the Log File
A better understanding of how Dimensional Shipping calculates the usage of boxes can be seen by viewing the log file generated.
The following article explains how to enable logging and view the logs: How do I return logs for Packed Boxes within Dimensional shipping