Here are some of the most common issues we see with Shipping Override:
| Issue | Resolution |
|---|---|
| Unable to match on Shipping Method | Ensure your shipping method name matches exactly the method name in the cart e.g. “Priority Mail” will not match on “Priority Mail 3 Day” |
| Unable to match on Date Based Shipping Method | Ensure pattern matching is selected under advanced options |
| The -1 shipping price is not removing the method | With a shipping price of -1, the ORDER algorithm will suppress the method. Others, such as SURCHARGE_ORDER and ITEM, will reduce the rate by 1. |